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Comsys Web Design & Hosting
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Support Centre

How Can We Help?

Open a ticket and track every reply in one place. Our South African team answers Monday – Friday, 9am – 5pm, with 24/7 emergency support for hosting clients.

Open a Ticket
WhatsApp Us

Open a Ticket

Hosting, email, domains, website or social media — pick your service and we route it to the right person.

Open a Ticket

Urgent Outage

Website or email completely down? Open a ticket marked Critical, then WhatsApp us the ticket number.

WhatsApp Us

Quick Answers

Pricing, uptime, migrations, email setup and more — most questions are answered in our FAQ.

Browse FAQ

Billing

Questions about an invoice, payment or your subscription? Open a Billing & Account ticket.

Ask Billing

Maintenance Packages

Let Us Look After Your Website

Keep your website updated, backed up and current — for a small monthly fee.

Basic

Updates and backups, handled for you.
R 100
/mo
  • Plugin updates
  • Theme updates
  • Weekly backups
Get Started
Most Popular

Pro

Basic plus help with your content.
R 500
/mo
  • Everything in Basic
  • Minor updates to your website information
  • Minor updates to your pages
Get Started

Month-to-month — cancel with 30 days’ notice. New pages, redesigns and larger changes are quoted separately.

Support Portal

Your Tickets

Log in or create an account to open a ticket and see all replies.

Log in to open a ticket and track replies from our South African support team. New to Comsys? Create a free account below.